Terms of Use

1. Who we are and who these Terms apply to

1.1. The Unite platform, available at myunite.ai and its related domains and applications (the "Platform"), is developed and operated by ZUPTECH SOFTWARE LTDA., Brazilian taxpayer ID (CNPJ) 54.362.858/0001-25, headquartered at Rua Joaquim Floriano, 100, 12th floor, Itaim Bibi, São Paulo, SP, 04534-000, Brazil ("Unite").

1.2. These Terms of Use (the "Terms") govern access to and use of the Platform by any individual or legal entity, and apply to all of its modules and features.

1.3. Where a signed agreement exists between Unite and a company (an "Agreement"), the Agreement prevails over these Terms in the relationship between the parties that signed it. These Terms remain applicable to each individual User and to anything the Agreement does not address.

1.4. Anyone using the Platform on behalf of a company represents that they have authority to accept these Terms on its behalf. In that case, the company is responsible for the use made by its Users.

2. Definitions

2.1. For the purposes of these Terms:

• Customer: the individual or legal entity that holds the account or the Agreement and on whose behalf the Platform is used.
• User: each person authorized to access the Platform, on their own behalf or under a Customer's account.
• Workspace: the Platform environment where the Customer and its Users organize projects, flows, files and generations.
• Credits: consumption units used to trigger artificial intelligence features on the Platform.
• AI Models: the artificial intelligence models and services, proprietary or third-party, integrated by Unite into the Platform.
• Inputs: any content entered into the Platform by the User, such as text, prompts, images, videos, audio, voice recordings, trademarks, files and references.
• Outputs: any content generated on the Platform from Inputs, such as images, videos, audio, synthetic voices, text and other results.
• Depicted Person: any natural person whose image, voice, name, likeness, physical characteristics or performance is present in an Input or is reproduced, recreated or simulated in an Output.

3. Acceptance and changes to these Terms

3.1. Registering for or using the Platform requires acceptance of these Terms. Anyone who does not agree with them should not use the Platform.

3.2. Unite may update these Terms. Material changes will be communicated through the Platform or by email at least 15 (fifteen) days before they take effect. Use of the Platform after that period constitutes acceptance of the new version.

3.3. The date of the current version appears at the top of this document. Previous versions may be requested at support@myunite.ai.

4. How the Platform works

4.1. Unite is the provider of the Platform and of all artificial intelligence features offered on it. To deliver this service, Unite develops its own technology, contracts and integrates AI Models, and holds with the respective providers the licenses required to make them available to Users and to pass on to them the rights over Outputs described in Section 6.

4.2. The User contracts and deals exclusively with Unite. There is no contractual relationship between the User and the providers of the AI Models integrated into the Platform.

4.3. The selection, combination, configuration and replacement of AI Models are determined by Unite and form part of its proprietary technology and confidential information. Unite may add, replace or discontinue AI Models at any time, while seeking to maintain equivalent functionality.

4.4. AI Models may produce results that are inaccurate, incomplete, unexpected or similar to existing content. The User is responsible for reviewing and approving each Output before any publication or external use, as set out in Section 9.

5. Account, Users and security

5.1. The User must provide true, complete and current information when registering and keep it up to date.

5.2. The User is responsible for safeguarding their credentials and for all activity carried out under their account. Credentials are personal and may not be shared.

5.3. The Customer is responsible for adding, managing and removing Users in its Workspaces and for overseeing their use of the Platform.

5.4. Any unauthorized use or suspected unauthorized access must be reported immediately to support@myunite.ai.

6. Intellectual property

6.1. Platform. Unite is and remains the exclusive owner of all rights in the Platform, including its software, code, databases, architecture, interfaces, system prompts, pre-configured flows and templates, settings, integrations, the selection and combination of AI Models, and the Unite brand. These Terms do not transfer any of these rights to the User; they only authorize use of the Platform while access is in effect.

6.2. Outputs. Outputs generated under a paid plan or an Agreement belong to the Customer, who may use, reproduce, modify, distribute and commercially exploit them, in any media, format and territory, for an indefinite period, without paying royalties to Unite. Unite transfers to the Customer all rights it holds in the Outputs, including the usage rights it receives from the providers of the AI Models.

6.3. Free plans and trial periods. Outputs generated under a free plan or trial period are intended for evaluating the Platform. Commercial use of such Outputs requires a paid plan or written authorization from Unite.

6.4. Third-party elements. The Customer's rights in an Output do not extend to third-party elements entered as Inputs, such as the image or voice of a Depicted Person, works, trademarks and characters. Use of those elements depends on the authorizations held by the Customer, under Section 7.

6.5. Legal limits. Copyright or registration protection for AI-generated content varies under applicable law. AI Models may generate similar results for different Users, and Unite does not guarantee the exclusivity or registrability of Outputs.

6.6. Inputs. Inputs remain the property of whoever owned them. The Customer grants Unite a non-exclusive, royalty-free license, limited to what is necessary, to store, process and transmit Inputs to AI Models for the purpose of providing the service.

6.7. Aggregated data. Unite may use Inputs and Outputs in anonymized and aggregated form, without identifying the Customer, its Users or Depicted Persons, to operate, secure and improve the Platform.

7. Inputs, image, voice and performance of people

7.1. The User represents and warrants that they hold all rights and authorizations required for the Inputs they enter into the Platform, including copyright and related rights, trademark rights and the personality rights of third parties.

7.2. To enter, reproduce, recreate or simulate the image, voice, name, likeness or performance of a Depicted Person, including to create a voice clone, avatar or custom model based on them, the User must first obtain express written authorization from that person or their legal representative. The authorization must cover:

• use with generative artificial intelligence;
• the creation of synthetic replicas of voice or likeness, where applicable;
• the intended purposes, media, territories and duration;
• the reuse, editing and modification of the generated material.

7.3. Where the Depicted Person is a child or adolescent, authorization must be given by their legal guardians, in compliance with applicable child protection laws.

7.4. The Platform may not be used to reproduce or simulate a real person without the authorization required under item 7.2, to attribute to them statements, acts or opinions that could mislead the public, or to impersonate them in any context.

7.5. Voice clones, avatars and custom models created in a Workspace are restricted to that Workspace. Once the Depicted Person's authorization ends or is revoked, the Customer must stop using them and request their deletion, which Unite will carry out upon request from the Customer or the rights holder.

7.6. Unite may ask the Customer for evidence of the authorizations required under this Section, and may suspend or remove Inputs, Outputs, voice clones and custom models when such evidence is not provided or when it receives a substantiated notice from the rights holder.

8. Acceptable use

8.1. The User agrees to use the Platform in accordance with these Terms and applicable law. The Platform may not be used to:

• carry out unlawful, fraudulent or abusive acts;
• generate or disseminate content that infringes third-party rights, including copyright, image, voice, trademark, privacy and data protection rights;
• generate content that is discriminatory, defamatory, misleading, incites violence or hatred, or breaches regulatory or advertising self-regulation rules;
• generate any sexual content involving children or adolescents, or sexual content involving a real person without their consent;
• produce electoral advertising or political content in breach of electoral law;
• circumvent the Platform's filters, usage limits, guardrails or security measures;
• reverse engineer the Platform, extract its prompts, settings or AI Models, or use it to develop a competing product or train other models;
• interfere with the operation of the Platform, including through unauthorized automation, or attempt to exploit vulnerabilities;
• share credentials or exceed the number of contracted Users.

8.2. Unite may apply automated filters and blocks to Inputs and Outputs to prevent prohibited uses.

9. Responsibility for content

9.1. The Customer is fully responsible for the Inputs its Users enter, the Outputs they generate and the use they make of them, including publication, broadcasting, distribution and their effects on third parties.

9.2. The Customer is responsible for curating, reviewing and approving each Output before any external use, and for labeling content as generated or altered by artificial intelligence whenever required by law, self-regulation or the distribution platform.

9.3. The Customer shall indemnify Unite for losses, damages, costs and expenses, including attorneys' fees, arising from third-party claims related to Inputs entered, Outputs generated or used by the Customer, or breach of these Terms.

10. Personal data

10.1. Unite processes personal data in accordance with Brazilian Law No. 13,709/2018 (LGPD), other applicable data protection laws, and its Privacy Policy, available at myunite.ai/privacy-policy.

10.2. With respect to personal data contained in Inputs and Outputs, the Customer acts as controller and Unite as processor, processing such data according to the Customer's instructions and solely to provide the service, except for the anonymized and aggregated use set out in item 6.7.

10.3. Processing may involve international transfers of data to AI Model and infrastructure providers located outside Brazil, based on the grounds set out in Article 33 of the LGPD. Unite requires these sub-processors to comply with confidentiality and security obligations consistent with these Terms.

10.4. Unite adopts technical and organizational security measures, such as encryption in transit, role-based access control and audit logs.

11. Plans, Credits and payment

11.1. Access to paid features is provided through a plan subscription, the purchase of Credits or an Agreement. Payment may be made through the methods available on the Platform or set out in the Agreement.

11.2. Each feature consumes Credits according to the table in force on the Platform, which Unite may adjust to reflect changes in AI Models.

11.3. Credit validity follows the plan or the Agreement. Unless otherwise provided, unused Credits expire at the end of the corresponding period and are neither refundable nor convertible into cash.

11.4. Monthly or annual subscriptions renew automatically and may be canceled at any time before the next charge, without penalty. Cancellation does not entitle the User to a refund of the period already paid, except for any statutory right of withdrawal.

11.5. In the event of non-payment, Unite may suspend access to paid features until payment is made.

12. Availability and changes to the Platform

12.1. Unite seeks to keep the Platform available and functional but does not guarantee uninterrupted or error-free operation. Maintenance, third-party failures and provider outages may affect the service.

12.2. Unite may change, add or remove features and integrations to evolve the Platform. Changes that materially reduce the features of a paid plan will be communicated with reasonable notice.

13. Limitation of liability

13.1. The Platform is provided "as is" and "as available". Unite does not guarantee that Outputs are fit for a particular purpose, accurate or free from similarity to third-party content.

13.2. Unite is not liable for: (a) Inputs entered and Outputs generated or used by the Customer; (b) decisions made based on Outputs; (c) unavailability, changes to terms or discontinuation of third-party AI Models; (d) indirect damages, lost profits or loss of opportunity.

13.3. Except in cases of willful misconduct and where the law does not permit limitation, Unite's total liability to the Customer is limited to the amount actually paid by the Customer to Unite in the 12 (twelve) months preceding the event giving rise to the claim.

14. Confidentiality

14.1. Unite treats Inputs and Outputs as the Customer's confidential information and does not disclose them to other customers or third parties, except to the sub-processors required to provide the service, when required by law or court order, or in the anonymized and aggregated form set out in item 6.7.

15. Suspension and termination

15.1. The User may close their account at any time through the Platform settings or by emailing support@myunite.ai.

15.2. Unite may suspend or terminate access, in whole or in part, in the event of a breach of these Terms, non-payment, use that puts the Platform or third parties at risk, or a legal requirement.

15.3. Upon termination, access to the Platform ends and stored files may be permanently deleted. Outputs already generated remain the property of the Customer, who should export them before termination. Amounts owed up to the termination date remain payable.

16. Governing law and jurisdiction

16.1. These Terms are governed by the laws of the Federative Republic of Brazil.

16.2. The parties will first seek to resolve any dispute through direct negotiation, starting with contact at support@myunite.ai. If no agreement is reached, the courts of the City of São Paulo, State of São Paulo, Brazil, shall have exclusive jurisdiction, except where the law grants the User a different venue.

17. Language

17.1. These Terms are available in Portuguese and English. In the event of any discrepancy between the versions, the Portuguese version prevails.

18. Contact

18.1. Questions, requests and notices regarding these Terms should be sent to support@myunite.ai. Customers with an Agreement may also contact their account manager.

18.2. ZUPTECH SOFTWARE LTDA. · CNPJ 54.362.858/0001-25 · Rua Joaquim Floriano, 100, 12th floor, Itaim Bibi, São Paulo, SP, Brazil.