Where imagination meets innovation - unleash your creativity with us!
ZUPTECH SOFTWARE LTDA.
CNPJ 54.362.858/0001-25
Terms of service
ZUPTECH SOFTWARE LTDA.
CNPJ 54.362.858/0001-25
Terms of service
Last updated on August 2024
The Unite SaaS platform serves as a comprehensive solution for businesses seeking to harness the power of generative artificial intelligence in their marketing strategies. With a robust suite of tools designed to streamline content creation, automate processes, and enhance user engagement, Unite stands at the forefront of marketing innovation. The platform integrates various AI technologies to deliver tailored marketing solutions that cater to the unique needs of businesses worldwide.
Managed from São Paulo, Brazil, the Unite platform is accessible to users across the globe, ensuring that companies of all sizes can benefit from its advanced capabilities. The platform is designed for ease of use, allowing marketing teams to deploy AI-driven campaigns rapidly and efficiently, thereby maximizing their return on investment.
The Terms of Use document outlines the rules and guidelines governing the use of the Unite platform. It specifies the responsibilities of both the users and the platform management, ensuring a clear understanding of the rights and obligations associated with using the services provided. This document serves as a crucial resource for users, detailing acceptable practices, data handling procedures, and the legal framework that underpins the platform's operation. By outlining these terms, Unite aims to foster a secure and productive environment for all users engaging with its innovative tools and resources.
When users register for or begin using the Unite platform, they are required to accept the Terms of Use as a part of the registration process. This acceptance is crucial, as it signifies the user's agreement to adhere to the rules, responsibilities, and guidelines outlined in the Terms of Use document. Users will encounter a prompt that presents the Terms in a clear and accessible manner, typically accompanied by a checkbox that must be checked to proceed.
It is imperative that users take the time to read and understand the Terms of Use before accepting them. These terms are not merely formalities; they delineate the legal relationship between the user and the Unite platform, including the rights and obligations of both parties. Users must be aware of their responsibilities, particularly regarding data handling, acceptable use of the platform, and potential liabilities.
By agreeing to the terms, users acknowledge that they have understood the implications of their acceptance. This understanding is vital to ensure a transparent and respectful interaction with the platform. In addition, users should remain aware that these terms may be updated periodically. Therefore, it is recommended that users revisit the Terms of Use regularly to stay informed of any changes that may affect their use of the platform.
In summary, the acceptance of the Terms of Use is a foundational step in using the Unite platform, fostering a responsible and informed user base dedicated to maximizing the benefits of the services offered.
When utilizing the Unite platform, users bear significant responsibilities that are crucial for maintaining a secure and efficient environment. Adherence to these responsibilities ensures not only the integrity of the platform but also the protection and respect of all users involved.
First and foremost, users are required to provide accurate and complete information during the registration process. This includes personal details such as name, email address, and company affiliation. Providing false information can lead to complications in account management, including difficulties in recovery or verification processes. It is essential that users keep their information updated to reflect any changes, ensuring seamless communication and service delivery.
Moreover, users must take proactive measures to maintain the security of their accounts. This includes creating strong, unique passwords and regularly updating them. Users should also take care to log out of their accounts after each session, especially when accessing the platform from shared or public devices. Reporting any suspicious activity or unauthorized access immediately to platform support is also a critical responsibility, as it helps safeguard not only individual accounts but the integrity of the entire user community.
Respecting the intellectual property rights of others is another cornerstone of user responsibility. Users must refrain from using, reproducing, or distributing content that infringes on copyrights, trademarks, or other proprietary rights. This includes being mindful of any third-party materials used in content creation within the platform. It is imperative that users understand and comply with the relevant legal frameworks that govern intellectual property to avoid potential legal repercussions.
Lastly, users are expected to adhere to the platform's usage guidelines, which outline acceptable behaviors and practices. This includes refraining from engaging in any activities that may disrupt the platform's operations, such as misuse of automated tools or attempting to exploit the system. By following these guidelines, users contribute to a collaborative and respectful environment, enabling everyone to benefit from the innovative tools Unite has to offer.
In summary, the responsibilities of users on the Unite platform are integral to ensuring a secure, respectful, and efficient experience for all. By fulfilling these obligations, users help maintain the integrity and positive reputation of the platform while maximizing their own benefits from its advanced capabilities.
When utilizing the Unite platform, users maintain significant ownership rights concerning the content they generate using the AI tools provided, particularly under the paid plans. Specifically, users retain full commercial rights to any content they create, granting them the freedom to use, modify, and distribute their generated materials as they see fit. This provision empowers users to leverage their creations for commercial purposes, ensuring that their intellectual contributions are duly recognized and rewarded.
However, it is essential to clarify that while users hold ownership of the content produced, the Unite platform itself retains exclusive rights to the underlying software, databases, and proprietary technologies that facilitate the content creation process. These proprietary elements are integral to the functionality of the platform and remain the intellectual property of Unite. Consequently, users are granted access to utilize these tools for their creative endeavors, but they do not acquire any ownership rights to the platform's core technologies or methodologies.
This delineation of rights ensures a balanced relationship between Unite and its users, where creators can harness advanced AI technologies to produce original content while respecting the proprietary frameworks that support the platform's operation. It also fosters a collaborative environment where innovation can flourish, bolstered by clear guidelines regarding the ownership and usage of generated content. Users are encouraged to familiarize themselves with these rights and responsibilities to maximize their experience and success on the Unite platform.
Unite's liability in relation to its services is strictly limited. Users acknowledge that the platform and its services are provided on an "as-is" basis, without any guarantees regarding availability, reliability, or uninterrupted access. While Unite endeavors to maintain optimal functionality, it cannot be held accountable for any downtime or technical issues that may arise beyond its control, such as server outages, network failures, or unforeseen technical difficulties.
Furthermore, Unite explicitly disclaims any liability for damages that may occur as a result of using the platform. This includes, but is not limited to, direct, indirect, incidental, or consequential damages arising from the use or inability to use the services, including loss of profits, data, or other intangible losses. Users are responsible for their interactions on the platform, including any content they generate or share. Unite is not liable for any user-generated content and does not endorse or take responsibility for the accuracy, legality, or appropriateness of such content.
Additionally, Unite is not responsible for any interactions users may have with third parties, including but not limited to advertisers, service providers, or other users. Any agreements or transactions entered into with third parties are solely at the user's own risk. Unite encourages users to exercise caution and to review the terms and conditions of any third-party services they engage with while using the platform.
In summary, the limitations of liability outlined above are crucial for maintaining a fair use of the Unite platform and protecting the interests of both the platform and its users. Understanding these limitations enables users to engage with the platform responsibly and with a clear awareness of their rights and responsibilities.
The privacy policy of Unite outlines essential practices concerning the collection, storage, and use of personal data from users. When users engage with the Unite platform, various types of information may be collected, including personal identification details, usage data, and communication preferences. This data is utilized primarily to enhance user experience, improve service delivery, and tailor marketing strategies effectively.
Unite implements robust security measures to protect user data from unauthorized access, disclosure, or misuse. This includes the use of encryption technologies, secure servers, and strict access controls. Data storage practices ensure that personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Users have specific rights regarding their personal data, including the right to access, rectify, delete, or restrict processing of their information. They can also object to the processing of their data and request data portability. Unite encourages users to exercise these rights to maintain control over their personal information.
To ensure transparency, Unite's complete privacy policy is readily available for users to review. This document provides comprehensive details about data handling practices, user rights, and the measures taken to protect personal information. Users are encouraged to familiarize themselves with this policy to understand how their data is managed and safeguarded while using the Unite platform.
Payment for paid plans can be made via various methods, including credit cards, debit cards, and electronic payment services. Users have the flexibility to choose between monthly or annual billing cycles, with annual subscriptions often providing a discount compared to monthly payments.
Users are encouraged to review their subscription options carefully, as switching between plans can be done easily through their account settings. Additionally, should users decide to cancel their subscription, they can do so at any time prior to the next billing cycle without penalty, ensuring they retain control over their expenses.
In summary, Unite’s subscription plans cater to a wide range of users, offering both free trial and paid options with distinct advantages, particularly concerning commercial usage rights.
Unite reserves the right to alter, remove, or add integrations with other AI tools at any time without prior notice. This flexibility allows Unite to continuously enhance the platform's capabilities and adapt to the evolving landscape of artificial intelligence and user needs.
Users should be aware that while these modifications may occur without advance notification, Unite is committed to communicating any significant changes through platform updates. This ensures that users remain informed about the functionalities available to them and any new integrations that may enhance their experience on the platform.
By utilizing the Unite platform, users acknowledge and accept that such modifications are a standard aspect of the service. The platform's dynamic nature is designed to provide users with the most current and effective AI tools, ultimately contributing to their success in leveraging artificial intelligence for their marketing strategies.
Unite encourages users to stay engaged with updates and announcements provided through the platform to make the most of the features and integrations available. Regularly checking for updates will ensure that users are aware of new capabilities and can adapt their strategies accordingly.
Unite reserves the right to terminate user access to the platform under specific circumstances that may arise during the course of service usage. The primary reasons for termination include, but are not limited to, violations of the Terms of Use, failure to comply with payment obligations, or engagement in any activity deemed harmful to the platform or its user community.
Users wishing to terminate their account can do so by accessing their account settings within the Unite platform. The process is designed to be straightforward; users can navigate to the "Account Management" section and select the option to terminate their subscription. It is important to note that any generated content will remain the property of the user, but access to the platform will cease immediately upon confirmation of termination.
Upon termination of services, users will lose access to all features, tools, and content associated with their account. Additionally, any outstanding payments due at the time of termination must still be settled. Users are encouraged to back up any important data or content before initiating the termination process, as all stored information may be permanently deleted after account closure.
In summary, Unite's policy on termination is designed to maintain a secure and fair environment for all users. By understanding these terms, users can ensure compliance and avoid any disruptions in service.
The terms governing the use of the Unite platform are established in accordance with the laws of Brazil. In the event of any disputes arising from these terms or the use of the platform, the parties agree that the exclusive jurisdiction shall be in the courts of São Paulo, Brazil. This jurisdiction is designated to facilitate a consistent and reliable legal framework for resolving any potential disagreements between the users and the platform.
In an effort to promote amicable resolutions, users are encouraged to first seek resolution through informal discussions or negotiations with Unite's support team. Should these discussions fail to produce a satisfactory outcome, the parties may then consider alternative dispute resolution mechanisms, such as mediation or arbitration.
Mediation involves a neutral third party who will assist in facilitating a conversation between the disputing parties to help them reach a mutually agreeable solution. This process is typically faster and less formal than traditional court proceedings, and it allows both parties to maintain more control over the outcome.
If mediation does not resolve the dispute, the parties agree to submit the matter to arbitration. This process will be conducted in accordance with the applicable arbitration rules in Brazil, and the decision rendered by the arbitrator will be final and binding upon both parties. Arbitration is designed to provide a more streamlined and efficient resolution compared to court litigation, further preserving resources and time for all involved.
By agreeing to these terms, users acknowledge the importance of these dispute resolution mechanisms and commit to engaging in good faith efforts to resolve any conflicts in a constructive manner before resorting to litigation. This approach is intended to foster a collaborative environment while ensuring that users have a clear pathway to address any grievances that may arise during their interaction with the Unite platform.
For any support or inquiries regarding the Unite platform, users can reach out through several channels designed to facilitate easy communication and assistance. Here are the key contact details:
Users can contact Unite's support team via email at support@myunite.ai. This email should be used for general inquiries, technical support questions, or any issues related to account management. The support team is committed to responding promptly to all queries.
Unite is located at:
Itaim Bibi, São Paulo, Brasil
For larger organizations utilizing the Enterprise plan, Unite offers dedicated support through WhatsApp and email. Enterprise users can reach out directly to their account manager for tailored assistance.
By utilizing these contact methods, users can ensure they receive the support needed to maximize their experience on the Unite platform.
